Meridian customers - create an account so you can register your product(s) for your extended warranty.
Dealers, integrators, and installers - create an account to request access to Dealer Resources and/or apply to become a Meridian dealer.
WEBSITE PRIVACY POLICY
We are Meridian Audio Limited, a company registered in England and Wales (company number 02710631), with our registered office at Latham Road, Huntingdon, Cambridgeshire, PE29 6YE (“we/our/us”). We respect the privacy of every individual who visits our websites. This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by us. If you have any requests concerning your personal information or any queries with regard to these practices, please contact marketing@meridian.co.uk.
Please read through this Privacy Policy before submitting any of your personal information to us. You do not need to submit any of your personal information when browsing our websites.
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INFORMATION COLLECTED
We collect personal information (which means data from which you can be identified, including your name, email address and postal address) from visitors to this website through the use of online forms (for example when you register a product or create an account) and from any email that you send to us. This may include your name, title, order details, address and other personal details.
We may also ask for additional information, such as age or special dates (e.g., birthday or anniversary), for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.
From time to time, we may request feedback from you about your experience with our website or services to help us improve further.
For quality control and training purposes, we may also monitor or record your communications with us.
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USE OF PERSONAL INFORMATION
We process personal information collected via this website for the purposes of:
2.1 providing and personalising our services, including customer care, warranty protection, and technical or service support;
2.2 responding to your enquiries and requests;
2.3 maintaining information as a reference tool or general resource so that we may improve our products and services;
2.4 providing you with information about our company, new products, services, and/or product upgrades, where you have given your explicit consent to receive such communications;
2.5 if you opt in to receive our newsletter or marketing emails, your name and email address will be shared with Mailchimp (Intuit Inc.), our email service provider, who will process this data solely on our behalf and under our instruction. You can unsubscribe from these emails at any time via the unsubscribe link in each message or by contacting us directly.
We will retain your information only for as long as is necessary for these purposes and in accordance with applicable legal requirements.
You may choose to receive marketing communications from us. By ticking the relevant box during product registration or in your account preferences, you are giving your explicit consent to receive marketing communications via email. You can withdraw this consent at any time by clicking the unsubscribe link in our emails or by contacting us at marketing@meridian.co.uk.
We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
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USE OF COOKIES
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. For more information about cookies, please visit www.allaboutcookies.org. We use cookies to identify you when you visit this website and to track your browsing patterns in order to personalise your experience, carry out transactions, and allow access to your account information.
Most browsers allow you to turn off cookies or to receive a warning before a cookie is stored on your device. Please consult your browser settings to learn more. Note that disabling cookies may affect your ability to use some features on our website.
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DISCLOSURES
We will only disclose your personal information to:
Mailchimp will process your data only in accordance with our instructions and in line with their Privacy Policy. https://mailchimp.com/legal/privacy/
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OTHER WEBSITES
Our website may contain links to other websites that are outside our control and not covered by this Privacy Policy. If you follow a link to another site, their privacy practices may differ and you should review their own policy before submitting any personal data.
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ACCESS RIGHT
You have the right to access the personal data we hold about you. To obtain a copy of this information, please write to:
Meridian Audio Ltd, Latham Road, Huntingdon, Cambridgeshire, PE29 6YE.
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INTERNET-BASED TRANSFERS
Given the global nature of the Internet, using it to collect and process personal data may involve transferring your data internationally. By browsing our site and communicating with us electronically, you acknowledge and consent to our processing of personal data in this way. We will always aim to protect your data in accordance with the highest standards of data protection.
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CHANGES TO THIS PRIVACY POLICY
From time to time, we may update this Privacy Policy. When we do, we will publish the changes on our website. If you do not agree with these changes, please discontinue use of our website. For significant changes, we may notify you by email or place a prominent notice on the website.